Frequently Asked Questions

General

What is PandaNpc?

PandaNpc is a cross-platform desktop application that provides a unified interface for interacting with multiple AI language models, including ChatGPT, Claude, Gemini, DeepSeek, and Grok.

Is PandaNpc free?

PandaNpc offers a free tier with basic functionality. Premium features are available through a points-based system.

Which platforms are supported?

PandaNpc is available for Windows (10+) and macOS (11+), supporting both Intel and Apple Silicon Macs.

API Keys & Privacy

Do I need my own API keys?

Yes, you need to provide your own API keys for the AI providers you want to use. PandaNpc acts as a client interface to these services.

Are my API keys safe?

Your API keys are stored locally on your device and are never uploaded to our servers. All API calls are made directly from your machine to the provider's servers.

Is my chat data stored anywhere?

Chat history is stored locally on your device. We do not collect or store your conversations on our servers.

AI Models

Which AI models are supported?

PandaNpc supports a wide range of models:

• OpenAI: GPT-5, GPT-5.2, GPT-5.2 Codex
• Anthropic: Claude Opus 4.6, Sonnet 4.5, Haiku 4.5
• Google: Gemini 3 Pro, Gemini 3 Flash
• DeepSeek: DeepSeek R1, DeepSeek V3
• xAI: Grok 4, Grok 3

Can I switch models during a conversation?

Yes, you can switch between different AI models within the same conversation.

What are "thinking" models?

Some models (like GPT o-series and DeepSeek R1) support a "thinking" mode where the model shows its reasoning process before providing a final answer. PandaNpc displays this reasoning in a collapsible section.

Troubleshooting

The app won't start on Windows

Ensure you have WebView2 Runtime installed. It comes pre-installed on Windows 10 1803+, but you can manually install it from Microsoft's website.

Messages are not rendering properly

Try clearing the conversation cache from Settings > Advanced. If the issue persists, restart the application.

API calls are failing

1. Verify your API key is correct and has sufficient credits
2. Check your internet connection
3. Some providers may have regional restrictions — consider using a proxy